Support Team

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Activity overview

Latest activity by Support Team
  • Support Team created an article,

    NinjaTrader Setup

      In order to get started with NinjaTrader, you need to sign market data agreements with Rithmic.  In order to do so, download R|Trader from the link here: Once you download R|trader (Pro or Regula...

  • Support Team created an article,

    Connecting to R | Trader

    In order to sign your data agreements, you must connect to R | Trader.  You do not have to trade through R | Trader.  Download R | Trader first here  Use your SpeedUp Trader credentials that have b...

  • Support Team created an article,

    Download the RegFile

    In order to connect to SpeedUp Trader through MultiCharts, you will need to download a RegFile.  Download will happen automatically when clicking here: Reg File Watch this video walk through to see...

  • Support Team created an article,

    Downloading the platform

    In order to download the MultiCharts platform, please click the link below. When you do, you will be prompted to download the platform. Once you have the platf...

  • Support Team created an article,

    Is there a fee once I get funded?

    Yes, we have a live traders fee that is a one time payment of $120.   

  • Support Team created an article,

    What is maximum drawdown?

    Maximum drawdown is the total amount you can lose from the peak of your account balance.  The easiest way to explain this is by giving an example. So imagine you are in a $25,000 test.  Starting Ba...

  • Support Team created an article,

    Bar Time

    Open settings from the gear in the top right of the chart and select the option "Bar Countdown Settings": In the pop-up mode, select the "Enable" option (you will need to set this for each chart y...

  • Support Team created an article,

    I didn't do well in 'General Funding' can I start over?

    Yes, you can start 'General Funding' over whenever you would like, for a fee of $100. You will be given a new account number and your balance will be reset. This WILL NOT change your recurring bil...

  • Support Team created an article,

    What happens when I successfully complete my trading test?

    If you believe you have passed your funding test, you should immediately send us an email at  When we receive your request we will do a manual evaluation of your account ...

  • Support Team created an article,

    Is there a consistency rule?

    Consistency rule:Your top two trading days added together (in terms of Profit and Loss) can't be more than 75% of your total profits. Example: You are in the $50,000 and your balance is currently $...