Is my username and password case sensitive? Support Team September 28, 2018 11:55 Yes, your username and password are case sensitive. Related articles NinjaTrader Setup Can I filter the volumes displayed in the Bid-Ask Candles? Bar Time What happens if I meet my profit target early? How can I change the month or year for a contract? Comments 1 comment Sort by Date Votes Mario December 18, 2018 16:54 When do i receive my user and password? Since i pay, when i can trade? 0 Please sign in to leave a comment.